I Can Only Hear Sound From One Side of My Headphones

Christopher Schenk
Christopher Schenk

Step 1: Ensure that your headphones are fully plugged into the AUX port inside of the head prism

Step 2: Make sure the cord to the headphones is resting in the notch allocated for the headphone cord on the head prism and that the head prism is not crushing your cord outside of this notch 

Step 3: Try another pair of headphones if possible to determine if this is a headphone issue or SoundBed Issue

Step 4: If the issue persists, please contact our Customer Support Team via the chat icon on the bottom right of this page.